I think we kind of covered the majority of that. Moving the map around, using the draw functions, using the filters, sending filter links to customers so basically they can see what you’re seeing. And educating your clients on how to use fazwas the same way that we use FazWaz, which is pretty well.
Okay, so today we’re going to go and drill down a bit more into kind of how the site’s structured, into unit pages, project pages, standalone bit of houses pages and kind of what some of the data means. So I’m going to share my screen. So on fuzzwise, effectively there’s three types of pages.
Effectively. Okay, you have a unit page and let’s have a look at unit page. So this is a unit page in a project.
So this is a unit as part of a project. So it could be a condo, it could be a villa. That’s part of a wilding development.
Now I think most of you know the core functionalities. I’m not going to kind of go through all of this. What some interesting stuff is that you can write reviews on a project if you’ve been there.
It’s always helpful to add information to the front end. So you can go to write a review and you can click on this. This has to be approved by one of our team.
Otherwise you get spam reviews of people who hate the project or just some weird people write some weird stuff. So you can write some reviews if you want to. It’s always helpful.
Some of the functionality which people don’t use, I’m sure people use the print. If you’re using the print function, you can share it, you can save the units. I’ll show you how that works.
Or you can compare different units and effectively create a list of all your comparisons. And the majority of units we try and get these math reports. They’re always good to kind of show your clients.
I’m sure you’ve seen this. Sometimes they don’t work depending on how much money we haven’t paid for the month. But I’ll find out why some of them aren’t working.
But I’m sure we can get more of them to work. But in this menu here, if you scroll through the top, you have pretty much as much data as you can really get. Okay, so I’m always using flicking through and seeing what kind of we have available.
If some things are broken, we can just report them when we’re looking. I mean, some people always miss this, but there’s a show more or show less. So you can always get more information on the unit.
And this details is actually if anyone can have a guess. I mean, I can’t hear any of you, but how do we write the unit descriptions? Chat GPT, it’s probably writing the majority of them now for us. So a lot of this is generated by Chat GPT using the core details of the unit.
Some other things to note about is obviously you have to show more here so you can actually see a lot more details. Same is available on mobile. We try and put as much information as we can get.
The core ones really you’re looking at as well. Is this one date listed updated? Always important to know when the unit was updated. See how accurate the details are.
Another one that’s important is who was it listed by? Was it listed by an agent? Was it listed by a homeowner themselves because we allow for direct listings or was it listed by the development itself? Okay, so these are basic community features. We’re going to scroll down. These are the available units.
This mortgage calculator probably doesn’t need to be there. And these payment plans are probably unfortunately not updated. So there’s a lot of probably work on our side that we’ve got to get to.
But the question I want to answer was how is this page in relation to the actual project itself? So this is basically working like a parent child relationship. The parent is the project, the child is the actual unit themselves. So if you actually click here, you can always use this bar.
If you see this here, you can jump back into the project. So this is actually the project page itself. Now the project page is different from the unit page because if I just jump back, this is actually one property.
If I jump forward, this is actually saying eight units for sales. This is actually if you type into Google and let me just see if I can move my bar slightly 1 second. So I can actually type this down if I type in.
Yep. What happens is know, first person is really, really good at ranking. So this is what page will appear.
If someone’s looking for the actual project themselves, they’ll just bounce on this page. It’s very similar to the page you just saw. The only difference is it’s built just to rank for the project itself.
And there is some more information that’s there. For example, we have information about a developer, not that that really matters unless someone’s really concerned about this. Some more information about the neighborhood that it’s surrounded in.
So there’s two different kind of pages there. So let me go to another one which is let’s go to this is where I used to live, treachada Tropical. I spelled that all wrong.
And you can see again, like FazWaz is usually right at the top. FazWaz is a really good platform for landing at the top of the page for Google. So what you’ll notice on Trichado, if I can actually find this, is that okay.
Sometimes we have reviews and you know what? I probably should write a review. I used to live there, so Naughty Media. I’m going to actually put a review on here.
And sometimes you’ll notice when I’m scrolling, sometimes there’ll be past units of south in Intracharge Tropical. There isn’t, but if I type in maybe let’s go to a condo building, that’s the room 21. Have a look at this one.
You scroll down. So here sometimes you get this table here, which is previous sales. Now, basically, every time someone takes their unit off of FazWaz because it’s sold or they don’t want to list it, we ask them the reason why.
And if they do say it was sold, we ask them for the price. This is all automated. This sometimes gives you sales data that’s happening.
And usually this is relatively good. I mean, if you go to one bed, they’ll all be similar price. So it’s probably exactly correct.
Two beds and three beds. This one looks a bit suspicious. Let’s have a look.
177 m², selling for 18.9, when the smaller units are selling for 23. So take this information with a pinch of salt.
But overall, when you look at the whole market picture and you have a look at this, they’re saying 150,000 bart per square meter. So I think overall, you can take this as roughly the high level that it works. If you go down individual units, it’s probably some of the information is a bit skewed.
Okay, now, another point asks if you have clients that are interested in this building, but we don’t have any units. They can always create an alert here, which effectively will add it to your save searches. Every time a new unit is added to that project, it will just drop them a message so they can subscribe to new alerts on our platform, which is which is really good.
Okay, now, I just want to walk with you some of the differences between a unit and a project in terms of the inquiry. Now, on a project, you can only really send a message because you’re not really inquiring around a specific unit. So you can send a message or call us.
Now, the differences between how it works around a unit itself is that if the person is in Thailand, they will see this view here. If they’re not in Thailand, they’ll see this view. Okay? So what we’re trying to do is push everyone to schedule viewings on the platform.
Now, the reason why we do this is that if you can get your client out on a viewing, the transaction rate, the chances you close them is probably between one in three and one in five versus if you’re calling them or emailing them. So really what you want to do, you want to get your clients out on a viewing. Okay, that’s kind of like the fundamental.
Take them out, meet you, build that amazing relationship. Some of you with your funky styles, I’m sure you do very well. So we’re basically forcing them to either say, well, schedule a viewing or make an offer.
Now they can click here, but most people don’t. Funny enough. Now most people click on schedule viewing.
I’m sure you’ve seen this already. You go to schedule viewing and I just walked through you the process of how this works. So it’s saying, what day do you want to choose? So I’m going to say I want to go tomorrow at 11:00 a.m.
And I’m going to add some homes to view. Okay, now this is actually looking at, okay, you can choose and you can ask your clients if they want to be using this function. They can choose project units in the same project because maybe we’ve got multiple units they can view.
You’ve got similar units, which is units not in a project, but just similar units or other stuff. They’ve just been looking at it’s, tracking who you are. Let’s just say for me, I’m interested in seeing this one, this one and this one.
What it’s done here is it’s added a viewing. Itinerary all along the side here. So I can effectively see this is the stuff I’m looking to kind of view.
And I’m saying that I’m going to view this on Saturday in May. Now, what this is doing is giving us a commitment by the client. The client is saying, okay, not just, hi, I’m interested.
Okay, what you interested in? It’s more now saying that, hey, I’m interested and I’m willing to go out at this date, at this time if it’s available. Now, it’s a firm commitment for you guys, the agents, and it’s a much better commitment than here’s a name, number and email. So basically you want to be touching base with your team leads and being like, hey, how do these viewers come into Pop deal? How can I see this? I want to know if someone’s committed to a viewing.
That’s really important. And what we’re saying is no obligation counts. Anytime.
Once you confirm it will. Okay, obviously I’m going to get a call by fazworth soon, which is probably not a good thing, wasting people’s time, but there it is. This is my viewing itinerary and it’s basically waiting for someone to confirm this on the FirstWest end.
And if they confirm that it was accepted, I can see the viewing details but break into it. So it’s all lovely broken down. So it’s waiting confirmation.
Now. I think how this works is sending out emails to the owners directly saying, hey, is your unit available at this time? So unfortunately, I probably just wasted a load of people’s time, but just walking through how the functionality works. Okay.
And that’s the kind of inquiry you want. You want someone who’s kind of committed to take to going yow. Otherwise just like, hi, this type of inquiry is I’m interested, so I’m interested in buying the condo.
Please send me more details. The honest truth is it’s very unlikely you have more details to send them. That’s kind of why we’re moving away from this type of inquiry, because all the details are here.
Because I’m sure it’s like, oh, how many bedrooms does this have? It very clearly says here that it’s got one bedroom, what floor it’s on? So what we’re trying to do is effectively use the platform now to get people out of viewings. The making of a function is something I’m not going to talk about today. It’s a lot more complex and will take a bit more time.
And we’ve only got a few minutes left. I don’t want to ramble over. So I think just to summarize, what we spoke about today was what the difference is between a unit page and a project page.
The relationship which is a child parent relationship. You have a parent which is a project, lots of children, which is the units that have some different information and different ways to inquire on. Some units you will see previously sold data.
And it’s always a useful metric. There are reviews that you can add to or clients can add to, or the general public can add to. How good does this products live in? So if you live in a unit or a project which is on the platform, just write a quick review, just given the honest truth about your experience living there, and help guide people.
Because people obviously utilize reviews to make real decisions. And then we spoke about these schedule viewing inquiry options. So how we’re utilizing schedule viewing to get you guys booked in on viewings.
Because we know that if you go on a viewing with your client, there’s a much higher chance of you converting this into a sale or rental. You don’t just want to be spending the time writing messages, you want to be out selling or renting whatever you’re doing. You don’t want to be sat behind the computer responding to messages of silly questions.
Okay? So that’s kind of the process we’re trying to evolve with FazWaz and move the customer from sending a silly inquiry to taking them out on a viewing. That’s really what we’re trying to move the process to. Over the next, especially this coming year, we’re going to try and push this as hard as we can.
So that’s all for today. Nice and quick and short as always. Have a great day.
Wednesday, it’s always a difficult day because it’s midweek and we’re looking forward to Friday. But I will see you tomorrow or maybe this afternoon on Paul’s Popdill session. So make sure you join Paul’s Pop door sessions.