Some of you may know this already, some of you may know some part of it, but I’m sure some of the things that I said here you might not know because I’ll also talk about what we do in the background as well. So let’s get started. To get paid, once you get your commit and to get you paid your commission, it only requires two steps.
And then you’re saying to me really pitum two steps. Are you sure it’s really that simple? And it’s very simple if you do it correctly. And yes, it’s very simple.
So step one is reporting deal status. So what is reporting deal status? So you report deal status using this transaction coordinator form. So I don’t know whether you’ve seen this, but this is the form that will take you to getting paid very quickly.
So when you closed a deal and you got your commission or the deal has already been transferred, you go to this transaction request form and then this is what you will see. There is a link and I’ll send you the link. I’ll send you the link when I am I don’t know why this is happening.
I tested it, it worked. Anyway, I want to take you through the form because it’s really simple and I want you to see that it’s actually simple. So let me just bear with me a little bit here because I’m going to show you, okay? So okay, great.
It logged me out on everything. Just bear with me because I really want you to see the form and to show you that the form is really simple and everybody uses the form, everybody. It’s helpful for everyone.
So if you can see the form in the screen, can you give me a heart? Okay, thank you. So here is the form and you just go to click here and you click on Next. The most important thing is that every time you submit a new request, you need to clear the form first.
Don’t use the form on a deal that you’ve already done because it might not appear as a new submission. So to be sure that we receive your form, make sure that you clear the form when you do a new submission. Okay? So here we just click on that and you go to Next.
And here it will pay you to put the pop deal link. So what you do is that is what you do, you put the pop deal link and here you select Deal status update. You want to update your deal status.
So click there, go to next. You want to click to close and go to Next. And then you’re going to put your commission.
How much you get your commission? Well, maybe you got 500,000 bot, lucky you. And you see some of the region, they also give you agent bonus. If you don’t have any agent, your bonus, you put zero.
If you do, you put other. And then you put the bonus figure that you receive here. And then is there any commission amount deducted from the holding deposit? If you have a deposit in Fazwa’s account and it’s to be part of the commission, you just click yes.
But if you do not have, I don’t know why, if you don’t have any deposit, then click no. And then what? Here you need to attach the signed sales and purchase agreement and rental agreement. So what you do is you add a file, simply add an spa file and you click next.
Then you put in the deposit that FazWaz is holding because you clicked. Then you put in the deposit that FazWaz is holding is to become a commission. Let’s say Fazwas is holding another 20,000 Baht deposit that is to be added on top of what you received from the owner or the landlord.
That is to be the whole commission. So you put that figure there and whether this is partial or full commission to be deducted from deposit, is this 20,000 Baht what’s left in the deposit or is there more remaining? If the deposit left is around 100,000, let’s say, and 20,000 is to be used as part of the commission and the remaining is to be transferred to the seller, then say okay, only partial amount of the deposit that Fazwas is holding is to become the commission. So here, instead of 20,000 Baht, you’ll say okay, we have 100,000 Baht remaining in the deposit and part of it will become the commission.
So then you have to say how much is to be deducted from the holding deposit to be part of the commission. And here you say only 20,000, the rest will be transferred to the seller or whoever later on. That is irrelevant for now because we’re only focusing on commission.
So what is to be deducted from the deposit that’s going to become your commission? Okay. So here you attach the pay and slip of the commission that you got paid. We just attach the pay and slip like that and then if there is any additional pay in slip, you add because sometimes the owner transfer multiple.
So you can insert or upload multiple pay in slip for example. But here, let’s say we only have one. Is there any remaining deposit in Fazwa’s account to be transferred to another party? And then we said yes because we had 100,000 in the deposit and 20,000 was to be as a commission.
So yes, there is some remaining. So you say yes and then who will it be transferred to? Let’s say we have to transfer to the seller or the cobro or whatever. You can choose here and then you upload the bank book.
Please make sure you have these documents ready. Let’s say this is the bank book and so we attach it here and then you tell us the amount that we need to be transferred and any notes, let’s say okay, this is the seller’s representative. Whatever, just whatever.
You need additional instruction for us. You just put here and then you click Next and then that’s it. Do you want to request any further requests from the transaction team? Just say no and then go to Next and click submit.
But I won’t click Submit because that will mess up the system. Let’s say you click Submit and that is it. That is all you need to do and I will explain to you what happens after you click Submit.
So as soon as you click Submit, what happens to the transaction and that’s it. My slide. I keep from forgetting my slide.
Your step one is done. You can relax because then it becomes the job of the sales admin team. So meanwhile you just wait, chill.
What? The sales admin team will look at your submission and then what they will do is that they will check to see if the payment really arrived in the bank. Sometimes the payment is in form of a check. It needs one or two days to clear before it comes into our account.
So sales admin will monitor this and then if you say that there is a deposit that needs to be transferred to commission sales admin will do the internal process to have that transferred to our commission account. And then after we’ve done all this we will inform finance and confirm your payment that it is really physically here. All this should be done within 24 hours after we see the payment in account.
If we don’t see the payment in account if it doesn’t match with the pay and slip that you send me we cannot match the figure. Then you send us a different pay and slip. Then there is an issue, there will be delays.
So what happens after we inform the finance team? What normally goes wrong during this process? A lot of times a lot of things goes wrong. Like we see the fazwa’s money in the Fazwa’s account but cannot locate who it is for because agent did not submit the deal status that I just did. So we have this a lot.
We cannot pay you if you don’t tell us that there is money in our account. The deal status was submitted but we noticed the agent did not fill the deal sum form at all. What is deal sum form? Please ask your manager.
It is a form where you fill in all the deals detail so that your manager can record it in the system and we follow this sheet on every payment. So if you didn’t submit the deal sum and you got paid your payment will be recognition will be delayed. The deal sum form was filled after the money hits Fazwa’s account and that’s something similar to what I just said.
We see the money before the deal sum form was created attached documents was incomplete so you didn’t submit like the bank book you attached something else instead of an actual bank book or detach something else instead of the signed lease agreement for example, or sign sales and purchase agreement. We do need these documents for audit purposes. So it’s important to match whatever income we get with some sort of a document that proves that there is a deal for this money we are invoicing.
So it’s not like we want to be strict on you or anything, but it’s because of the audit policy. That’s why we need it. If you don’t have it, you want some option, please speak to the sales admin people.
The last one deal not really closed yet. We have been getting that a lot frequently. Deal needs to be closed to be able to ask for submit the deal closed.
So please make sure it is that. I’m running out of time so I’m going to go quickly. So after we have recognized your payment, if you check your back end and invoice here, you will see that it is in pink status awaiting receipt.
That means that what happens. It means that the information now goes to the finance team on the 15th floor. They will do whatever the recording they need on their end.
And then after they have done the recording at their end, they will send you a link to the receipt. This will be sent to you, to your email. Like that.
You will get this email. If you get this email for that deal that you closed, it means that all is good. Everything that we’ve recognized your payment, we’ve issued the receipt.
You can click on this link to get the receipt and send to your client owner or landlord, whatever. And then you will see that the back end has turned green which means that the issue has been received, receipt has been issued. And then next step is that finance team will email you the Agent Commission sheet.
So you will get agent commission sheet to your email. And this is when you do the step two. So in the step two, you fill up this commission invoice and you send this Google sheet completed invoice Google sheet as PDF to Kunmam and Finance DVV.
I am sure everybody knows this step already. And then you just sit back and relax. Your step two is done.
What happens next that you need to pay attention to that? Everybody say oops, I didn’t know that well, Kun Ma’am updates everybody in the update HR Google space. She will say submit your commission invoice no later than 08:00 p.m. On a certain date.
So it means that you as an agent should email your commission invoice before the day that she put in this notification. And then she says the company’s cut off for receiving commission is on a specific date. What does it mean? It means that your commission money the money needs to hit Fazwa’s account on or before July 21 before it can appear in the agent commission sheet that we send you.
Let’s say you receive your commission on the 21st, but it’s a check and it wouldn’t clear until two days later. That means that we don’t recognize it. The money comes after the receiving date, so you’ll get it on your next payment, okay? And if you did everything that I said here correctly, you will get your commission without any issue at all.
And then you’ll be very happy receiving all your cash. But if you do it incorrectly, then it will be delayed. So I think my time is up.
And that is all you guys that I need to tell you. And if you still don’t understand, you still have some questions, please come to Sales admin or use the Sales Admin chat. Okay? Take care.